Address
WE NO LONGER ANSWER ANY CONTACT QUERIES UNLESS IT IS A QUESTION ABOUT YOUR ACTUAL PLACED ORDER.
If an item is 'out of stock' then we cannot predict the price for the next copy should it show up again. Please do not ask for prices 'how much' for an 'out of stock' item.
We do not value records so don't send any queries asking 'how much is this worth' They are just deleted.
Do not make 'offers' for listed items-your email will be ignored & deleted, unless you are an established a regular customer.
NO OTHER QUESTIONS WILL BE REPLIED TO.
Read the FAQs below
Synopsis: If priced then item is available to order at the stated price-do NOT contact us to ask for our 'best' price/discounts are available-see discount link on home page/we ship everywhere/we do not value records/See home page to see if we are buying and what/See home page for postage/payment options
Telephone
We do not take phone orders
Telephone enquiries are UNAVAILABLE at present due to time-wasters - send an email with your telephone # but please read the FAQs below first and if your query is not covered then state your query in the email. If necessary someone will phone you back for a very brief chat.
FAQs
Read these-we will not reply to any of the questions below.
We do NOT value items.
Q.:Do we take direct card payments ?
A:No. When this type of payment is available you will see card logos etc on the home page.
You may be able to use your card through paypal - contact them -or your bank.
We can issue a PayPal invoice which can usually be paid for via your payment card-PayPal will advise you if this is the case.
Overseas payments may be made via a currency site such as transferwise or other exchange sites where you can use a card-this a a payment option as shown in the payments section. You need to research this yourself. There will be small fees payable by you.
Q:Is the item in stock and available to buy?
A:If it is not marked ‘out of stock’ then it should be available unless marked ‘Current best offers’ or
‘This item is no longer available,,,..’ (call up item description to check this)
We will no longer answer queries such as 'Is this item in stock?' If it has a price you can order it.If not you can contact us to express an interest in the next available copy however we cannot indicate any price for any re-listing until it is actually available to sell so please do not ask 'how much' thanks!
Your interest will be noted but we will be unable to indicate when another may be available and we don't usually reply to these requests unless an item has become available again.
We will contact you should another similar copy come into stock.
Q:How much is postage to....? or Q: Do you ship to....?
A:See postage link on home page (if not on the home page then click our logo at the top of the page) this will show that we post to ALL major countries (there may be certain African or Pacific ocean countries that we may not be able to post to)
or email us and state destination and items you may wish to purchase
Q:Will you take an offer for already priced items?
We will not reply to the above query
Q:Do you combine shipping?
A:See postage link or email with your required items so that a postage rate can be calculated for multiple items. State destination.
Q:Do you trade or buy items?
A:Possibly - by all means send a pasted into email list with your required price. Condition and any pertinent details should be noted.
No attachments.
We will not look at any unpriced lists or those not pasted into your email
Q:How much is....worth? or similar query re the value of your item(s)
A:A meaningless question without full knowledge of the item and anyway WE WILL NOT VALUE your items.
We are not a valuation service.
Q:When will my item arrive?
A:You will be notified when your item has been posted and advised of your tracking # if you have paid for such a service. Except for 'Special delivery' (UK only) or 'Courier' no delivery date is available by other posting services but you can follow progress of any tracked item via the link we give you. Untracked items you will just have to wait. In the UK 1st class is usually next delivery day, occasionally it may be the day after. 2nd class can be 2-4 days. Overseas varies from country to country and we cannot give you much idea of how long it will take.
Please address any correspondence (but NOT returns) via post to
TVR
188 Huddersfield Road
Holmfirth
HD9 3TP
Please note that postal correspondence will be slower than contact via phone or email.
Authorised Returns
item(s) you may wish to return require an authorised return number-you must contact us with any problems-do not return goods until authorised
Please do not return packages and do not send payment to the above address, a returns address will be provided for this.